Dear Customers
2020 has been unprecedented, with the introduction of the coronavirus Covid-19 earlier this year. Its exponentially changing how we live and work.
We’ve taken COVID 19 very seriously and our thoughts are with everyone affected. As a responsible online retailer, we are acutely aware of the need to protect our customers and intermediaries.
We will try to maintain our great service and delivery under the current circumstances where possible.
ODER PLACEMENTS
We will continue to accept and dispatch your standard orders.
Whilst there are ongoing changes being implemented to ensure delivering your parcels on time and reducing physical contact, we can confirm that there is currently no impact on our delivery services.
Notwithstanding, these delivery options available are not always under our control and may have an impact on our ability to maintain our 3-5 delivery period. We ask for your patience and understanding.
On receipt of your orders
we will immediately pack and prepare for dispatch as normal
we will dispatch your orders with Hermes and forward you with the tracking number
Please send us an email confirming the delivery is successful via email enquiries@lightingsalvagehunters.co.uk
we’ll pay the insurance costs on all orders shipped at the selling price, so in the event of your parcel being misplaced we will refund you in full including the post & packaging fee
We reiterate that we will do the very best we can under trying circumstances, and we thank you in advance for your patience and understanding.